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Thunderbird:Bugdays: Difference between revisions
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= How = | = How = | ||
If at any point you Need help, get on [[#Where|IRC]] and post a note in the [irc://irc.mozilla.org/tb-qa #tb-qa] IRC channel and/or ping someone. | |||
# '''Get an account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. | # '''Get an account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. | ||
# '''Protect''' - [ | # '''Protect''' - [https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile Backup your data]. Use a test profile esp. if bugs might cause dataloss (see next point). | ||
# '''Make a test environment''' (optional) - [https://support. | # '''Make a test environment''' (optional) - [https://support.mozilla.org/kb/using-multiple-profiles You can create and use a profile just for testing]. <small> | ||
# '''Get a build''' - Testing is best done with [https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ "Daily" builds], the trunk is where Thunderbird is currently in development and it has the latest fixes. Trunk/Daily also has the greatest risk of problems, so if you cannot use Daily, please try to use [http://www.mozilla.org/en-US/thunderbird/channel/ Earlybird or Beta]. Worst case, please use the [http://www.getthunderbird.com/ the last released version]. | <!-- (For gory detail see [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.)</small> --> | ||
# '''Get a build''' - Testing is best done with [https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ "Daily" builds] (in same places referred to as "Nightly"), the trunk is where Thunderbird is currently in development and it has the latest fixes. Trunk/Daily also has the greatest risk of problems, so if you cannot use Daily, please try to use [http://www.mozilla.org/en-US/thunderbird/channel/ Earlybird or Beta]. Worst case, please use the [http://www.getthunderbird.com/ the last released version]. | |||
# '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] suggests which bugs to work on. <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday --> | # '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] suggests which bugs to work on. <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday --> | ||
# '''Work bugs''' - test the problem. For UNCONFIRMED bugs, mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment but do not set to confirmed. | # '''Work bugs''' - test the problem. For UNCONFIRMED bugs, mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment but do not set to confirmed. If you are new to bugzilla - some quick tips: | ||
<p>Other good | #* Searching in bugzilla can be tricky. [https://bugzilla.mozilla.org/page.cgi?id=quicksearch.html Quicksearch tricks] and [https://bugzilla.mozilla.org/query.cgi Advanced Search] may help you produce more accurate and smaller search results. | ||
#* Clarify bug report without distorting or changing the original problem. | #* If you cannot change a bug field, please add a bug comment detailing what should be changed and why, and then inform someone in the IRC channel. | ||
#* Change the summary at the top of the bug page to be more accurate | #* See [[Thunderbird:Bug_Triage#Canconfirm_and_Editbugs_Privileges|Bug triage]] about how to get upgraded privileges to change bug fields.'' | ||
<p>Other good ways to help : | |||
#* Clarify he bug report without distorting or changing the original problem. | |||
#* Change the bug's one line summary at the top of the bug page to be more accurate and complete, but also remove words to make summary less chatty - a summary should not read like a book, nor a syntactically correct sentence - shortness is good. | |||
#* Close bug report as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status resolution WORKSFORME, INVALID, or INCOMPLETE] as is appropriate. | #* Close bug report as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status resolution WORKSFORME, INVALID, or INCOMPLETE] as is appropriate. | ||
#* Ask bug reporter or someone else to | #* Ask bug reporter or someone else to gain information that will help you reproduce the issue. Set the "Need more information from" field. | ||
#* Set a more appropriate [https://bugzilla.mozilla.org/describecomponents.cgi?product=Thunderbird Thunderbird component] or [https://bugzilla.mozilla.org/describecomponents.cgi?product=MailNews%20Core MailNews component] for the problem being described. | #* Set a more appropriate [https://bugzilla.mozilla.org/describecomponents.cgi?product=Thunderbird Thunderbird component] or [https://bugzilla.mozilla.org/describecomponents.cgi?product=MailNews%20Core MailNews component] for the problem being described. | ||
#* Cite what version(s) of Thunderbird you have used in your testing. | #* Cite what version(s) of Thunderbird you have used in your testing. | ||