Compatibility/Guide: Difference between revisions

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(→‎Analyzing for Web Compatibility Issues: add description of triage-diagnosis and link to triage process)
(updating prose and links)
 
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Do not forget: '''Be nice'''. It is our collective effort.
Do not forget: '''Be nice'''. It is our collective effort.


== Analyzing for Web Compatibility Issues ==
== Diagnose a Web Compatibility Issue ==


Analysis is broken down into two processes: triage and diagnosis.
Analysis is broken down into two processes: triage and diagnosis.
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There are many ways of diagnosing a web site for Web Compatibility issues. We could write an entire book with the types of issues and techniques used to find them.
There are many ways of diagnosing a web site for Web Compatibility issues. We could write an entire book with the types of issues and techniques used to find them.


=== Mozilla Bugzilla Process for Analysis ===
=== Diagnosis Process and Tools ===


You might want help analyzing [https://bugzilla.mozilla.org/buglist.cgi?product=Tech%20Evangelism&component=Mobile&resolution=---&list_id=7757638 Mobile Web Compatibility bugs]. A bug which has the status '''NEW''' or '''ASSIGNED''' are basically the same.
The work is based on a [[Compatibility/Diagnosis|diagnosis process]]. You may want to read this. It gives useful hints on how to organize the work. [[Compatibility/Tools|some tools and techniques]] for investigating bugs have also  been described.
 
# When analyzing the bug, take it (and change the bug to '''ASSIGNED''').
# Once you've discovered the type of issue affecting the site:
## document in a comment
## flag it with a whiteboard keyword for example [serversniff] if it's related to server side user agent detection. [[Compatibility/BugsGuide#whiteboard_keywords_for_categorizing_the_issues | Jump to the full list]].
# If you do not plan to work further on the bug, such as contacting the Web site, '''Unassign yourself'''
 
You may use [[Compatibility/Tools|some tools and techniques]] for investigating bugs.


== Finding The Right Contact on a Web site ==
== Finding The Right Contact on a Web site ==
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