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Our users reported the issue on Twitter, Reddit and other social channels. We mobilized our incident response, tweeted to let our users know we were aware of the issue and worked on solutions for the problem. Approximately 6 hours post-incident we published a fix via a Normandy study to delay regular add-on signature update checks. Within 9 hours of the issue, we shipped a new certificate, also via Normandy, with an updated validity window. Dot releases for both Desktop, Fennec and ESR were released within 48 hrs and a number of follow-on fixes went out to support users on older versions of Firefox. Our last fix was deployed on May 24th. A timeline of remediations can be seen below. | Our users reported the issue on Twitter, Reddit and other social channels. We mobilized our incident response, tweeted to let our users know we were aware of the issue and worked on solutions for the problem. Approximately 6 hours post-incident we published a fix via a Normandy study to delay regular add-on signature update checks. Within 9 hours of the issue, we shipped a new certificate, also via Normandy, with an updated validity window. Dot releases for both Desktop, Fennec and ESR were released within 48 hrs and a number of follow-on fixes went out to support users on older versions of Firefox. Our last fix was deployed on May 24th. A timeline of remediations can be seen below. | ||
[[File:Armagaddon-timeline.png|1100px | [[File:Armagaddon-timeline.png|1100px]] | ||
=== Post Mortem === | === Post Mortem === | ||
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