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Thunderbird:Testing:Memory Usage Problems: Difference between revisions
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Thunderbird:Testing:Memory Usage Problems (view source)
Revision as of 10:22, 19 June 2020
, 19 June 2020fix nits
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#If you have gmail accounts, is problem gone after [http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite#Subscriptions unsubscribing the "All Mail" folder]? | #If you have gmail accounts, is problem gone after [http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite#Subscriptions unsubscribing the "All Mail" folder]? | ||
# On Windows, did you move the Thunderbird profile or any Thunderbird account from the default location "[https://www.nextofwindows.com/how-to-access-user-profiles-appdata-folder-the-easiest-way-in-windows-7 %APPDATA%]" to a different Windows directory? If yes, then MS-Windows Search will [https://bugzilla.mozilla.org/show_bug.cgi?id=1083233 attempt to index all Thunderbird disk activity]. [http://www.sevenforums.com/general-discussion/215354-how-prevent-showing-search-results-drive-folder.html#post1805728 Disable Windows indexing for your Thunderbird data]. | # On Windows, did you move the Thunderbird profile or any Thunderbird account from the default location "[https://www.nextofwindows.com/how-to-access-user-profiles-appdata-folder-the-easiest-way-in-windows-7 %APPDATA%]" to a different Windows directory? If yes, then MS-Windows Search will [https://bugzilla.mozilla.org/show_bug.cgi?id=1083233 attempt to index all Thunderbird disk activity]. [http://www.sevenforums.com/general-discussion/215354-how-prevent-showing-search-results-drive-folder.html#post1805728 Disable Windows indexing for your Thunderbird data]. | ||
#If [[Memory Overview|Thunderbird memory usage is more than expected]] by hundreds of megabytes (MB), then perhaps one or more folders (internally a database) are not being closed, or some other bug. Please : | #If [[#Memory Overview|Thunderbird memory usage is more than expected]] by hundreds of megabytes (MB), then perhaps one or more folders (internally a database) are not being closed, or some other bug. Please : | ||
#*Get a diagnostic log of Thunderbird activity with '''MSGDB:5,timestamp''' using [[MailNews:Logging|logging instructions]]. <!-- You must install and use [ftp://ftp.mozilla.org/pub/thunderbird/nightly/latest-comm-1.9.2/ a 3.1beta build appropriate to your OS] [http://s3.mozillamessaging.com/build/try-server/list.html tryserver build] appropriate to your platform that includes ''010-01-14_08:10-bienvenu@nventure.com-1263484981/bienvenu@nventure.com-1263484981-mail-try'' in the name --> | #*Get a diagnostic log of Thunderbird activity with '''MSGDB:5,timestamp''' using [[MailNews:Logging|logging instructions]]. <!-- You must install and use [ftp://ftp.mozilla.org/pub/thunderbird/nightly/latest-comm-1.9.2/ a 3.1beta build appropriate to your OS] [http://s3.mozillamessaging.com/build/try-server/list.html tryserver build] appropriate to your platform that includes ''010-01-14_08:10-bienvenu@nventure.com-1263484981/bienvenu@nventure.com-1263484981-mail-try'' in the name --> | ||
#*[https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird&format=guided File a bug], then edit the new bug and attach the zipped log file using "Add an attachment". | #*[https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird&format=guided File a bug], then edit the new bug and attach the zipped log file using "Add an attachment". | ||
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#Are you using chat? {{bug|1575214}} | #Are you using chat? {{bug|1575214}} | ||
#If error message indicates a script problem (ex. "Unresponsive Script"), please set javascript.options.mem.log to true and provide a couple log entries of the form <small> CC(T+1186.6) collected: 131 (131 waiting for GC), suspected: 98, duration: 274 ms.</small> | #If error message indicates a script problem (ex. "Unresponsive Script"), please set javascript.options.mem.log to true and provide a couple log entries of the form <small> CC(T+1186.6) collected: 131 (131 waiting for GC), suspected: 98, duration: 274 ms.</small> | ||
# | # Has a proxy ever been defined, and is it working correctly or was the proxy removed? (A proxy can cause "Unresponsive script") | ||
#If using high CPU, check taskmgr to see if [http://forums.mozillazine.org/viewtopic.php?p=12641015#p12641015 mozilla updater.exe] or Window's update process is running. | #If using high CPU, check taskmgr to see if [http://forums.mozillazine.org/viewtopic.php?p=12641015#p12641015 mozilla updater.exe] or Window's update process is running. | ||
#Is your '''[https://support.mozilla.org/en-US/kb/profiles-tb Thunderbird profile]''' or any part of Thunderbird <u>not</u> on a local hard drive? If yes, does it preform better when it is moved to the local disk? | #Is your '''[https://support.mozilla.org/en-US/kb/profiles-tb Thunderbird profile]''' or any part of Thunderbird <u>not</u> on a local hard drive? If yes, does it preform better when it is moved to the local disk? | ||