Thunderbird:Bugdays: Difference between revisions

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2022 bugday
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= Who =
= Who =


'''<u>You</u>''' can participate and be a valuable contributor - no coding and no experience required. The information below will help you get started. Plus, we have experienced people are available to assist you.
'''<u>You</u>'''.  Everyone can participate. And is a valuable contributor.  No coding and no experience required. The information below will help you get started. Plus, we have experienced people are available to assist you.


= Why =
= Why =


Before bug reports can be resolved (fixed or closed) they often need improvement because:
Before developers can resolve a bug report it often needs improvement because:
* some do not have steps to reproduce or are incomplete
* it does not have steps to reproduce or the description is incomplete
* sometimes the reporter does not fully understand the problem
* the reporter does not fully understand the problem
* some issues may no longer exist
* the issue may no longer exist
* not all issues bugs in Thunderbird, so we ask users to answer questions or perform tests to narrow the cause
* it may not be a Thunderbird bugs, so we ask users to answer questions or perform tests to narrow the cause


Rub elbows with other contributors as you take a break from your boring everyday routine while helping to [https://bugzilla.mozilla.org/reports.cgi?product=Thunderbird&datasets=NEW%3A&datasets=ASSIGNED%3A&datasets=REOPENED%3A&datasets=UNCONFIRMED drive down the red (UNCONFIRMED) line in this chart].  [https://bugzilla.mozilla.org/chart.cgi?category=-All-&subcategory=-All-&name=1183&label0=All+UNCONFIRMED+bugs&line0=1470&label1=UNCO+excl.+enh+%26+created+before+2007-04-07&line1=1472&label2=UNCONFIRMED+excl.+enhancements&line2=1471&datefrom=2008-03-20&dateto=&action-wrap=Chart+This+List another chart view]
Rub elbows with other contributors. Take a break from your boring everyday routine while helping to [https://bugzilla.mozilla.org/reports.cgi?product=Thunderbird&datasets=NEW%3A&datasets=ASSIGNED%3A&datasets=REOPENED%3A&datasets=UNCONFIRMED drive down the red (UNCONFIRMED) line in this chart].  [https://bugzilla.mozilla.org/chart.cgi?category=-All-&subcategory=-All-&name=1183&label0=All+UNCONFIRMED+bugs&line0=1470&label1=UNCO+excl.+enh+%26+created+before+2007-04-07&line1=1472&label2=UNCONFIRMED+excl.+enhancements&line2=1471&datefrom=2008-03-20&dateto=&action-wrap=Chart+This+List another chart view]


= Schedule =
= Schedule =


Upcoming bugdays are Saturday May 4 (all day for EU, and all morning for Americas timezones).
Upcoming bugday is Wednesday May 11 per the schedule at [https://thunderbird.topicbox.com/groups/planning/T0aeeaf7bb5a024d8/bugday-wednesday-may-11 planning post].


If you cannot help on those dates, we invite you to work on any bug, on any day at any time. See [[Thunderbird:Bugdays#Where|Where]] about getting help.
If you cannot help on the scheduled date, we invite you to work on any bug, on any day at any time. See [[Thunderbird:Bugdays#Where|Where]] about getting help.
<!-- Staggered sessions allow you to participate, day or evening, at any location in the world.  Attend all sessions, or just part of one. Or just drop in between sessions - someone might be hanging out who can help you.  
<!-- Staggered sessions allow you to participate, day or evening, at any location in the world.  Attend all sessions, or just part of one. Or just drop in between sessions - someone might be hanging out who can help you.  


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= Where =
= Where =


Help is available in '''#tb-qa''' IRC chat channel [1]. To understand the channel, type /topic in the channel.  
Help is available in matrix channel '''[https://matrix.to/#/#tb-support-crew:mozilla.org?web-instance%5Belement.io%5D=chat.mozilla.org #tb-support-crew]'''.


To get someone's attention 1) find a user's nick (nickname/username) with a star or another special indicator and 2) do "ping <nick>"
Just ask your question.  And if you need to get someone's attention check the room description to see who is currently helping.
Ways to connect to IRC include:
* Web service (free mibbit)
*# open [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-qa Mibbit #tb-qa]
*# pick a nickname
*# click Go
* Thunderbird chat
*# [https://support.mozilla.org/en-US/kb/instant-messaging-and-chat setup a chat account in Thunderbird]
*# Use server name irc.mozilla.org
*# Join the channel #tb-qa at Tools > Join Chat
<!-- * Chatzilla plugin for Firefox
*# Get [https://addons.mozilla.org/en-US/firefox/addon/chatzilla/ ChatZilla Firefox extension]
*# Connect to server - click [irc://irc.mozilla.org irc.mozilla.org]
*# Join the channel - click [irc://irc.mozilla.org/tb-qa #tb-qa]
-->
* Client application
*# Get one of the following: [http://www.ircreviews.org/clients/platforms-windows.html Windows clients], [http://www.ircreviews.org/clients/platforms-macos.html MacOS clients], [http://www.ircreviews.org/clients/platforms-unix.html Linux clients]
*# Connect to server - /server irc.mozilla.org.
*# Join the channel - /join #tb-qa
 
[1] General information about IRC: [http://irc.mozilla.org/ about mozilla IRC], [http://irchelp.org/ irchelp].


= How =
= How =


If at any point you need help or advice, get on [[#Where|IRC]] and post a note in the [irc://irc.mozilla.org/tb-qa #tb-qa] IRC channel and/or ping someone.
# '''Get a bugzila account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. Please include your IRC nickname in your user/real name, prefaced by a colon, as in "Joe Superman :nickname".
 
# '''Get an account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. Please include your IRC nickname in your user/real name, prefaced by a colon, as in "Joe Superman :nickname".
# '''Protect''' - [https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile Backup your data]. Use a test profile especially if bugs might cause dataloss (see next two points).
# '''Protect''' - [https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile Backup your data]. Use a test profile especially if bugs might cause dataloss (see next two points).
# '''Make a test environment''' (optional) - [https://support.mozilla.org/kb/using-multiple-profiles You can create and use a profile just for testing].  
# '''Make a test environment''' (optional) - [https://support.mozilla.org/kb/using-multiple-profiles You can create and use a profile just for testing].  
<!-- <small> (For gory detail see [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.)</small> -->
<!-- <small> (For gory detail see [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.)</small> -->
# '''Get a build''' - Testing is best done with [http://archive.mozilla.org/pub/thunderbird/nightly/latest-comm-central/ "Daily" builds] because it has the newest code. Daily is also referred to as "Nightly" or "Trunk", which is where Thunderbird is developed. You can also download a [http://archive.mozilla.org/pub/thunderbird/nightly/latest-comm-central-l10n/ localized build] of Daily (or any other version) so you can test if everything works and displays as designed in your language. Trunk/Daily also has the greatest risk of problems, so if you don't want to use Daily then please use [http://www.mozilla.org/en-US/thunderbird/channel/ Beta]. (Worst case, use [http://www.getthunderbird.com/ the last released version].)   
# '''Get a build'''  
#* [https://support.mozilla.org/en-US/kb/thunderbird-beta/ Beta description and downloads].  Installing and starting beta will create its own Thunderbird data profile.
#* Regression testing is best done with [http://archive.mozilla.org/pub/thunderbird/nightly/latest-comm-central/ "Daily" builds] because it has the newest code. Daily is also referred to as "Nightly" or "Trunk", which is where Thunderbird is developed. You can also download a [http://archive.mozilla.org/pub/thunderbird/nightly/latest-comm-central-l10n/ localized build] of Daily (or any other version) so you can test if everything works and displays as designed in your language. Trunk/Daily also has the greatest risk of problems, so if you don't want to use Daily then please use [http://www.mozilla.org/en-US/thunderbird/channel/ Beta]. (Worst case, use [http://www.getthunderbird.com/ the last released version].)   
# <big>''''''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] suggests  which bugs to work on.'''</big>  <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday -->
# <big>''''''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] suggests  which bugs to work on.'''</big>  <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday -->
# '''Work the bugs''' - which means test the problem, in the bug report make comments and suggest or make changes to the bug fields, and help the user. For UNCONFIRMED bugs, mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment with your findings, but do not set to confirmed.
# '''Work the bugs''' - which means test the problem, in the bug report make comments and suggest or make changes to the bug fields, and help the user. For UNCONFIRMED bugs, mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment with your findings, but do not set to confirmed.
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= Give us feedback =
= Give us feedback =


Please tell us [irc://irc.mozilla.org/tb-qa #tb-qa] about your triage experience. We really appreciate your help today and your feedback is very valuable.
Please tell us about your triage experience in matrix channel '''[https://matrix.to/#/#tb-support-crew:mozilla.org?web-instance%5Belement.io%5D=chat.mozilla.org #tb-support-crew]'''. We really appreciate your help today and your feedback is very valuable.


= Thanks! =
= Thanks! =
canmove, Confirmed users
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