Changes

# 650-903-0800 x91 Conf #284

# 1-800-707-2533 (pin 369) Conf #284 (US)

To date, Mozilla community volunteers have provided user support for Firefox that has met and exceeded the needs of the technology users and the early adopters of Firefox. As Firefox’s market share grows beyond early adopters, our user support needs to evolve. This Firefox Support Working Group has spent the last month doing research and community outreach (see below for details) on how Mozilla should evolve user support through a community based approach.