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If you <u>currently provide '''significant''' support to users, or want to start providing support to users</u>, then [mailto:wayne@thunderbird.net?subject=IwantTOhelpUSERS-Support-Crew send an email describing your interest and experience in helping other users].
tb-support-crew is not a place for users to make suggestions or or ask for support, so it is a closed and private. "Crew" is where contributors help communicate with and assist each other, so they can better support users.
Off-topic / non-goals:
* Suggestions User product suggestions should be posted at [https://connect.mozilla.org/ https://connect.mozilla.org/].
* Thunderbird help or questions should be posted at [https://support.mozilla.org/products/thunderbird https://support.mozilla.org/products/thunderbird]
* Coding and product planning in Bugzilla and [[Thunderbird/tb-planning]]
Support crew topic ideas:
* Current hot topics for users and concerns related new versions.
* Has anybody else seen topic X in their community?
* How do we fix problem XYZ Y for a user?
* What is the help article for topic Z? If it doesn't exist, let's build one.
* Onboarding new support contributors.
