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Thunderbird:Testing:Memory Usage Problems: Difference between revisions
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Thunderbird:Testing:Memory Usage Problems (view source)
Revision as of 19:33, 31 March 2025
, 31 March 2025→Diagnosis Steps: clarify checking of version and channel
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== Diagnosis Steps == | == Diagnosis Steps == | ||
Did you check the items above in [[#Diagnosis Introduction|Diagnosis Introduction]]? | Did you check the items above in [[#Diagnosis Introduction|Diagnosis Introduction]]? | ||
# Are you using the newest Thunderbird? <small> | # Are you using the newest Thunderbird? <small>Check Help > About in Thunderbird to see what channel and version you are running. Then visit https://thunderbird.net/download to see what version is available for your channel. NOTE:most user are on the "esr" channel, not "release". Also check the [https://www.thunderbird.net/system-requirements/ current System Requirements] to see whether your OS is supported.</small> | ||
#Start Thunderbird in [https://support.mozilla.org/kb/troubleshoot-mode-thunderbird Troubleshoot Mode]. If it helped then start in normal mode and if the problem returned:<small> | #Start Thunderbird in [https://support.mozilla.org/kb/troubleshoot-mode-thunderbird Troubleshoot Mode]. If it helped then start in normal mode and if the problem returned:<small> | ||
#*Visit Add-ons and Themes - disable two or more extensions, themes or language packs at a time to determine which might be causing the problem. Are any in the [[#Other_Software|list of Problem Extensions]]? | #*Visit Add-ons and Themes - disable two or more extensions, themes or language packs at a time to determine which might be causing the problem. Are any in the [[#Other_Software|list of Problem Extensions]]? | ||