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Support/StartPageOptimization: Difference between revisions
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Revision as of 15:34, 21 February 2009
, 21 February 2009→Two Start Pages
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==Two Start Pages== | ==Two Start Pages== | ||
To clarify, SUMO actually have two start pages: | To clarify, SUMO actually have two start pages: | ||
=== | ===Inproduct Start Page=== | ||
First, there’s a support option within the Firefox browser itself (i.e., inproduct). Users clicking on "Help" from the Firefox menu are taken to the | First, there’s a support option within the Firefox browser itself (i.e., inproduct). Users clicking on "Help" from the Firefox menu are taken to the [http://support.mozilla.com/en-US/kb/Firefox+Help inproduct start page]. | ||
[[Image:Sumo_inproduct_start.png|250px]] | |||
[[Image: | |||
Below the search box, this start page lists references and tutorials that are originally coming from Firefox 2. This is based on the assumption that people using help from the product itself are more interested in learning about the program rather than solving a problem (note that this has not been verified with a test!). | Below the search box, this start page lists references and tutorials that are originally coming from Firefox 2. This is based on the assumption that people using help from the product itself are more interested in learning about the program rather than solving a problem (note that this has not been verified with a test!). | ||
=== | ===Normal Start Page=== | ||
The other way for users to enter SUMO is through the main navigation bar at www.mozilla.com. Users clicking on “Support” (depending on the localized version) go directly to the [http://support.mozilla.com/ normal start page]. | The other way for users to enter SUMO is through the main navigation bar at www.mozilla.com. Users clicking on “Support” (depending on the localized version) go directly to the [http://support.mozilla.com/ normal start page]. | ||
[[Image: | [[Image:Sumo_normal_start.png|250px]] | ||
Below the search box, this start page lists the most popular support articles, and a blurb for new users, listing articles useful for new users. | Below the search box, this start page lists the most popular support articles, and a blurb for new users, listing articles useful for new users. | ||