Support/StartPageOptimization/FirstTest: Difference between revisions

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This start page has a bounce rate of 53%. Among the people who stay on the page, 50% search.
This start page has a bounce rate of 53%. Among the people who stay on the page, 50% search.


=The Test=
=The A/B Test=
'''Are users that are accessing inproduct help really more interested in reading references and tutorials about Firefox, or are they also trying to solve a support problem?'''
'''Are users that are accessing inproduct help really more interested in reading references and tutorials about Firefox, or are they also trying to solve a support problem?'''


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[[Image:Sumo-a-b-test.png]]
[[Image:Sumo-a-b-test.png]]


We will limit the test group to the en-US locale and steer e.g. 50% of the visitors of the inproduct start page to this special hybrid start page.
* A third start page (here called the hybrid start page) will be created, that looks like the inproduct start page, but with the article lists below the search box copied from the normal start page.
*We will limit the test group to the en-US locale.
*We would then split the visitors of the inproduct start page between the inproduct start page and the hybrid start page.


The generic URL request from Firefox is http://support.mozilla.com/1/%PRODUCT%/%VERSION%/%PLATFORM%/%LOCALE%/firefox-help (the current .htaccess rules can be found [http://svn.mozilla.org/projects/sumo/trunk/webroot/htaccess.dist here]).
==Mumbo Jumbo==
The generic URL request from Firefox is http://support.mozilla.com/1/%PRODUCT%/%VERSION%/%PLATFORM%/%LOCALE%/firefox-help. We could probably setup some sort of .htaccess rule that intercepts this particular URL first and steers it to the A/B test. The current .htaccess rules can be found [http://svn.mozilla.org/projects/sumo/trunk/webroot/htaccess.dist here].


=Measuring Results=
=Measuring Results=
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