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* [https://intranet.mozilla.org/IT/SLA IT SLA draft] | * [https://intranet.mozilla.org/IT/SLA IT SLA draft] | ||
** Stage updates broke last week 3 times, 4-8 hours would be crippling (bug filed to monitor this) | ** Stage updates broke last week 3 times, 4-8 hours would be crippling (bug filed to monitor this) | ||
** AMO last thursday - pushed updates then took off, and didn't respond to bugs until we made it blocker - would like people to stick around for 10-20 minutes until we verify the push | |||
** SUMO replication was down for 2 weeks (which was really the entire stage cluster db), they got paged and nobody fixed it (is there a bug filed to monitor this?) -- also took 24 hours to even get caught up | ** SUMO replication was down for 2 weeks (which was really the entire stage cluster db), they got paged and nobody fixed it (is there a bug filed to monitor this?) -- also took 24 hours to even get caught up | ||
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