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Labs/Ubiquity/Usability/Usability Testing/How To: Difference between revisions
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Labs/Ubiquity/Usability/Usability Testing/How To (view source)
Revision as of 00:26, 24 March 2009
, 24 March 2009→Choose a person.
Indolering (talk | contribs) |
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However you recruit participants, follow these guidelines and you will get much better interactions: | However you recruit participants, follow these guidelines and you will get much better interactions: | ||
*Make eye contact and smile. | *Make eye contact and smile. | ||
*Use the person's name when talking to them, "''Heather'', could you do X for me" or "Oh this is so great ''Heather'' | *Use the person's name when talking to them, "''Heather'', could you do X for me" or "Oh this is so great ''Heather''. This will really help the team." | ||
*Don't call the user a participant or subject in the study, with your co-workers, or in your reports. The term "participant" brings baggage and the users feels that s/he is being tested. They get nervous and act differently than they would if they were using the product in their everyday lives. Instead, refer to researchers as ''facilitators'' and participants are ''users'' or ''testers''. | *Don't call the user a participant or subject in the study, with your co-workers, or in your reports. The term "participant" brings baggage and the users feels that s/he is being tested. They get nervous and act differently than they would if they were using the product in their everyday lives. Instead, refer to researchers as ''facilitators'' and participants are ''users'' or ''testers''. | ||