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Support/MetricsDashboardPRD: Difference between revisions
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→Absolute must-haves
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*Individual metrics may have different date ranges (e.g. last week, last month, etc.) and should be clearly labeled as such | *Individual metrics may have different date ranges (e.g. last week, last month, etc.) and should be clearly labeled as such | ||
** For example, we might want to look at the traffic of the site on weekly basis, while we would want to look at CSAT trends on a monthly basis. | ** For example, we might want to look at the traffic of the site on weekly basis, while we would want to look at CSAT trends on a monthly basis. | ||
*Flexible framework where new metrics can easily be added | *Flexible framework where new metrics can easily be added. Ideally, there would be an admin panel where all metrics can be added/edited/removed dynamically | ||
** Properties of an individual metrics object would include title, display format (%, number, etc), category, and period length (e.g. day, week, month) | ** Properties of an individual metrics object would include title, display format (%, number, etc), category, and period length (e.g. day, week, month) | ||
*Historic storage of metrics -- similar to how we're saving metrics over time on the [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly Metrics spreadsheet] | *Historic storage of metrics -- similar to how we're saving metrics over time on the [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly Metrics spreadsheet] | ||