Support/MetricsDashboardPRD: Difference between revisions

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This PRD is just a draft.
This PRD is just a draft.
=Overview=
Rather than collecting metrics by hand and then entering them into a Google Docs spreadsheet, we should be collecting metrics on SUMO and provide a metrics dashboard to make analysis easier.  The metrics we're looking to collect are [[https://wiki.mozilla.org/Support/MetricsDashboardPRD/Metrics|listed here]].


=Absolute must-haves=
=Absolute must-haves=
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=Mockup?=
=Mockup?=
* Still entirely a draft but here's an initial idea (take 2):
* Still entirely a draft but here's an initial idea (take 3):
[[File:MetricsDashboardMockup.png]]
[[File:MetricsDashboardMockup.png]]
* Tabs that correspond to [[Support/MetricsDashboardPRD/Metrics]].
* Tabs that correspond to [[Support/MetricsDashboardPRD/Metrics]].
** Groups of metrics are in tabs
** Groups of metrics are in tabs
*** Extra [+] button for easy addition of metrics (if possible)
*** Extra [+] button for easy addition of metrics (if possible)
** Clear header showing date of update.
** Clear header showing date range these metrics apply for.
*** Change date range using a dropdown.  Certain metrics are only collected weekly (marked with (-) in the [[Support/MetricsDashboardPRD/Metrics|metrics list]]) or weekly and monthly (marked with @) and thus can't be displayed when custom date ranges are used.
** Metrics are shown in a list on each tab
** Metrics are shown in a list on each tab
*** Clicking on the metric expands it to show historical data, either as a list (easiest) or as a graph (harder).  Also possible: linking to a second page.
*** Clicking on the metric expands it to show 5 rows of historical data, as a list.  Also possible: linking to a second page.
*** Metrics are clearly labeled with date range (unexpanded) or frequency (expanded.)
*** Provide a link at the bottom of this table to get complete data.
*** Graphs (if using) will allow for raw data export.
*** Provide data and a change from the previous week: green for improving, red for worsening.
** Color metrics green for improving, red for worsening and yellow for no significant change.
** List based metrics are shown as a list with appropriate sorting data.
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