Confirm, emeritus
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** malware or other software causing crashes
** improperly installed software putting DLLs in our appdir
** bugs in our code(Cairo, other areas; using valgrind and purify to find these)
* need to make sure that when we file a bug, it's got an owner who will drive towards a solution (gather data, find someone to help with analysis, figure out where the problem is, shepherd in a fix, see the bug closed)
