1,623
edits
Support/Q42009 Goals: Difference between revisions
Jump to navigation
Jump to search
no edit summary
No edit summary |
|||
| Line 18: | Line 18: | ||
The specific focus in Q4 should be to fix bugs and add features to SUMO that has the strongest potential of having a positive impact on the community volunteers' experience on the platform. | The specific focus in Q4 should be to fix bugs and add features to SUMO that has the strongest potential of having a positive impact on the community volunteers' experience on the platform. | ||
Furthermore, we see opportunities of community growth in the upcoming Firefox Support for Mobile website | Furthermore, we see opportunities of community growth in the upcoming Firefox Support for Mobile website; bugs related to this SUMO-powered support website should be taken into consideration as well. | ||
=Proposed SUMO Q4 Goals= | =Proposed SUMO Q4 Goals= | ||
| Line 38: | Line 38: | ||
* Reduced machine load | * Reduced machine load | ||
== C. | == C. Maintenance Release to Improve Community Experience == | ||
The goal is to fix bugs and add features to SUMO that has the strongest positive impact on the community volunteers' experience on the platform today. | |||
The SUMO team will work on identifying this list of bugs together with the community. Special consideration should be given to bugs/features reported by or confirmed to be frustrating/lacking and as such making it harder to use the support platform. Suggested | The SUMO team will work on identifying this list of bugs together with the community. Special consideration should be given to bugs/features reported by or confirmed to be frustrating/lacking and as such making it harder to use the support platform. Suggested areas to cover: | ||
* | *Remaining high-priority [https://wiki.mozilla.org/Support/ForumUX/PRD ForumUX] bugs that were pushed out of 1.4. | ||
* | *Other long term bugs affecting areas like localization. | ||
The scope of this should be carefully controlled. Based on experiences in Q1 and Q3, we should limit this release to approximately 30 bugs. In order to further increase focus, this goal could also be split up into | The scope of this should be carefully controlled. Based on experiences in Q1 and Q3, we should limit this release to approximately 30 bugs. In order to further increase focus, this goal could also be split up into separate goals depending on the specific bugs to fix. | ||