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Thunderbird:Testing:Shutdown Hang: Difference between revisions
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Thunderbird:Testing:Shutdown Hang (view source)
Revision as of 13:09, 4 January 2010
, 4 January 2010enigmail bug#
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(enigmail bug#) |
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# cpu usage - is it high (pegged), zero, low, or other? | # cpu usage - is it high (pegged), zero, low, or other? | ||
# run netstat -a -b -o | grep -i thunderbird (or for windows, netstat -a -b -o in a dos command window) - are connections shown from thunderbird to ldap, imap mail server, or other protocols? | # run netstat -a -b -o | grep -i thunderbird (or for windows, netstat -a -b -o in a dos command window) - are connections shown from thunderbird to ldap, imap mail server, or other protocols? | ||
# If the problem is easily reproduced and you have extensions installed, does the hang happen with Thunderbird started in [http://kb.mozillazine.org/Safe_mode safe mode]? If it can't be reproduced in safe mode then the problem is probably an extension ... but extensions normally aren't the issue. | # If the problem is easily reproduced and you have extensions installed, does the hang happen with Thunderbird started in [http://kb.mozillazine.org/Safe_mode safe mode]? If it can't be reproduced in safe mode then the problem is probably an extension ... but extensions normally aren't the issue. | ||
#* does the shutdown hang happen without calendar/lightning? ({{Bug|532435}}) | |||
# is gloda indexing enabled or disabled? (Tools|Options|Advanced|General) | # is gloda indexing enabled or disabled? (Tools|Options|Advanced|General) | ||
# are your accounts pop, imap, or a combination? | # are your accounts pop, imap, or a combination? | ||