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Support/ForumRedesignPRD: Difference between revisions
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** When someone posts in a non-English language, an automatic notification could appear notifying the user that he/she will have a greater chance of getting a response if he/she posts in English -- can't we point instead to the appropriate local forum if we know it? | ** When someone posts in a non-English language, an automatic notification could appear notifying the user that he/she will have a greater chance of getting a response if he/she posts in English -- can't we point instead to the appropriate local forum if we know it? | ||
** ''Cool idea! (P3)'' | ** ''Cool idea! (P3)'' | ||
** Ability for contributors to see only questions asked in their own language | ** Ability for contributors to see only questions asked in their own language (P3) | ||
** Auto-translation of non-mother-tongue questions? E.g. if a contributor speaks English and Swedish, and a forum question is asked in French, auto-translate that French question on the fly and allow the contributor to answer in English or Swedish and auto-translate back to French again. Obviously notify contributor of the process and warn about degradation of language. | ** Auto-translation of non-mother-tongue questions? E.g. if a contributor speaks English and Swedish, and a forum question is asked in French, auto-translate that French question on the fly and allow the contributor to answer in English or Swedish and auto-translate back to French again. Obviously notify contributor of the process and warn about degradation of language. | ||
*** '' | *** ''P3 -- I really want the en forums working and develop a good workflow and figure out bugs before we sell this to locales. However, we SHOULD make sure that the system is expandable in this direction (P1).'' | ||
* In the AAQ form, ask for the computer skill level on a scale of 1-x. This can then be used to segment our users ("what's the most common problem for new users of Firefox?") and allow contributors to focus on the type of questions they are most interested in (beginner/advanced). | * In the AAQ form, ask for the computer skill level on a scale of 1-x. This can then be used to segment our users ("what's the most common problem for new users of Firefox?") and allow contributors to focus on the type of questions they are most interested in (beginner/advanced). | ||
** ''A good idea but as it adds another layer to the workflow, P3.'' | ** ''A good idea but as it adds another layer to the workflow, P3.'' | ||