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Support/Knowledge Base/2010-Q1-ABtests: Difference between revisions
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Support/Knowledge Base/2010-Q1-ABtests (view source)
Revision as of 17:54, 24 February 2010
, 24 February 2010→Should we use questions for article titles?
(Created page with '{{draft}} KB AB tests == Should we use questions for article titles? == === Background === Using good article titles is imperative for users to find the articles that answer the…') |
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=== Test === | === Test === | ||
Create 3 articles, that are duplicates of current articles, and see which versions get a higher helpfulness percentage. | Create 3 articles, that are duplicates of current articles, and see which versions get a higher helpfulness percentage. | ||
=== Measuring === | |||
Compare helpfulness percentage on the two articles from people arriving via search results.<br/> | |||
Search path: search.php-->article1-->Helpful vs Not Helpful %<br/> | |||
Search path: search.php-->article2-->Helpful vs Not Helpful % | |||
* We will need to create separate articles, so we have separate poll data to compare. | |||
NOTES: | |||
* Would it be better to use articles on the start page, and change the link text to a question? | |||
* What if they see both in search results? Are they going to click on the first result? | |||
=== Articles needed === | === Articles needed === | ||
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=== Needed from webdev === | === Needed from webdev === | ||
== Should we point preference panel help-topic links to tutorials, instead of panel specs? == | == Should we point preference panel help-topic links to tutorials, instead of panel specs? == | ||