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on your Bugzilla installation, | on your Bugzilla installation, | ||
and follow the recommended security guidelines found in The Bugzilla Guide. | and follow the recommended security guidelines found in The Bugzilla Guide. | ||
=Email= | |||
==I have a user who doesn't want to receive any more email from Bugzilla. How do I stop it entirely for this user?== | |||
The user can stop Bugzilla from sending any mail by unchecking all boxes on the 'Preferences' -> 'Email Preferences' page. | |||
(As of 2.18, this is made easier by the addition of a 'Disable All Mail' button.) | |||
Alternately, an administrator can disable all bugmails for this user from the administrative pages. This will override their personal preferences, and they will never be sent mail again. | |||
==I'm evaluating/testing Bugzilla, and don't want it to send email to anyone but me. How do I do it?== | |||
To disable email, | |||
set the mail_delivery_method parameter to none (2.20 and later), or | |||
$enableSendMail | |||
parameter to '0' in either BugMail.pm (2.18 and later) | |||
or processmail (up to 2.16.x). | |||
Up to 2.16.x, changing | |||
$enableSendMail | |||
will only affect bugmail; email related to password changes, | |||
email address changes, bug imports, flag changes, etc. will still be sent out. | |||
As of the final release of 2.18, however, | |||
the above step will disable all mail sent from Bugzilla for any purpose. | |||
To have bugmail (and only bugmail) redirected to you | |||
instead of its intended recipients, leave | |||
$enableSendMail | |||
alone; instead, edit "template/en/default/email/newchangedmail.txt.tmpl" as follows: | |||
*Replace "To:" with "X-Real-To:" | |||
*Add a "To: <your_email_address>" | |||
== I want whineatnews.pl to whine at something other than new and reopened bugs. How do I do it?== | |||
For older versions of Bugzilla, | |||
you may be able to apply Klaas Freitag's patch for "whineatassigned", | |||
which can be found in | |||
[https://bugzilla.mozilla.org/show_bug.cgi?id=6679 bug 6679]. | |||
Note that this patch was made in 2000, | |||
so it may take some work to apply cleanly to any releases of Bugzilla | |||
newer than that, but you can use it as a starting point. | |||
An updated (and much-expanded) version of this functionality | |||
is due to be released as part of Bugzilla 2.20; | |||
see [https://bugzilla.mozilla.org/show_bug.cgi?id=185090 bug 185090] | |||
for the discussion, and for more up-to-date patches if you just can't wait. | |||
==How do I set up the email interface to submit/change bugs via email?== | |||
On older versions, you can find an updated README.mailif file in the contrib/ directory of your Bugzilla distribution that walks you through the setup. | |||
On Version 3.0.x, read [http://www.bugzilla.org/docs/3.0/html/api/email_in.html this API documentation] about using email_in.pl. the script receives a message file as a command line parameter, and processes it. | |||
==Email takes FOREVER to reach me from Bugzilla -- it's extremely slow. What gives?== | |||
If you are using sendmail, try enabling sendmailnow in editparams.cgi. | |||
For earlier versions of sendmail, | |||
one could achieve significant performance improvement in the UI | |||
(at the cost of delaying the sending of mail) by setting this parameter to off. | |||
Sites with sendmail version 8.12 (or higher) should leave this on, | |||
as they will not see any performance benefit. | |||
If you are using an alternate | |||
[http://www.bugzilla.org/docs/tip/html/glossary.html#gloss-mta MTA], | |||
make sure the options given in Bugzilla/BugMail.pm and any other place | |||
where sendmail is called are correct for your MTA. | |||
==How come email from Bugzilla changes never reaches me?== | |||
Double-check that you have not turned off email in your user preferences. | |||
Confirm that Bugzilla is able to send email by visiting the "Log In" link | |||
of your Bugzilla installation and clicking the "Submit Request" button | |||
after entering your email address. | |||
If you never receive mail from Bugzilla, | |||
chances are you do not have sendmail in "/usr/lib/sendmail". | |||
Ensure sendmail lives in, or is symlinked to, "/usr/lib/sendmail". | |||
If you are using an MTA other than sendmail | |||
the sendmailnow param must be set to on or no mail will be sent. | |||
[[category:Bugzilla|F]] | [[category:Bugzilla|F]] | ||