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Bugzilla:FAQ

2,281 bytes removed, 13:07, 19 March 2010
→‎For Users: Update this section to be current and remove questions that are no longer relevant
=For Users=
 
==How do I change my user name (email address) in Bugzilla?==
If you don't see the option to change your email address on this page, then your Bugzilla administrator hasn't enabled the <code>allowemailchange</code> parameter.
==The query search page is very confusing. Isn't Is there a simpler way to query?==The interface was simplified by a UI designer for 2.16.Further suggestions for improvement are welcome,but we won't sacrifice power for simplicity. As of 2.18, there is also a 'simpler' search available.At the top of the search page are two links;"Advanced Search" will take you to the familiar full-power/full-complexity search page.The "Find a Specific Bug" link will take you to a much-simplified pagewhere you can pick a product and status (open,closed, or both),then enter words that appear in the bug you want to find.This search will scour the 'Summary' and 'Comment' fields,and return a list of bugs sorted so that the bugswith the most hits/matches are nearer to the top. *Matches in the Summary will 'trump' matches in comments, and bugs with summary-matches will be placed higher in the buglist -- even if a lower-ranked bug has more matches in the comments section. Bugzilla uses a cookie to remember which version of the page you visited last,and brings that page up when you next do a search.The default page for new users (or after an upgrade) is the 'simple' search.  ==I'm confused by the behavior of the "Accept" button in the Show Bug form. Why doesn't it assign the bug to me when I accept it?==Till Bugzilla 3.0.x, all this button does is to change the bug status to ASSIGNED, but doesn't reassign the bug to the user doing the change. Since Bugzilla 3.2, both actions are unrelated and you can independently change the status to ASSIGNED and reassign the bug to you. ==I can't upload anything into the database via the "Create Attachment" link. What am I doing wrong?==The most likely cause is a very old browser or a browserthat is incompatible with file upload via POST.Download the latest version of your favourite browser to handle uploads correctly.  ==How do I change a keyword in Bugzilla, once some bugs are using it?==In the Bugzilla administrator UI, edit the keywordand it will let you replace the old keyword name with a new one.This will cause a problem with the keyword cache;run '''sanitycheck.cgi''' to fix it.
== Why can't I close bugs from the The "Change Several Bugs at OnceFind a Specific Bug" page?==Simple answer; (one of the tabs when you cango to the Search page) is simpler than the Advanced Search form.
The logic behind the page checks every bug Also, there is a type of search called "Quicksearch" available in the listto determine legal state changes, header and then only shows you controls to do thingsthat could apply to footer of every bug on the listpage.The reason for this is that if you try to do something illegal to a bug,See the whole process will grind to a halt,and all changes after the failed one will also fail.Since that isn't a good outcome,"Quicksearch Help" link on the front page doesn't even present you with the optionof Bugzilla for information on using Quicksearch.
In practical terms, that means that in order to mark multiple bugs as CLOSED,then every bug on the page has to be either RESOLVED or VERIFIED already;if this is not the case, then the option to ==Why can't I close the bugs will not appear on from the "Change Several Bugs at Once" page.?==
The rationale is You can, but ''all'' the bugs in your search results have to be in a status that can validly change to CLOSED. In Bugzilla 3.2 and later, this means that if you pick one of have to have set a valid transition to CLOSED from the bugs that's not statuses, using Administration > Status Workflow. For versions of Bugzilla before 3.2, only VERIFIEDand try bugs can transition to CLOSE it, the bug change will fail miserably(thus killing any changes in the list after it while doing the bulk change)so it doesn't even give you the choiceCLOSED.
== How do I search for public bugs(bugs that aren't restricted to a group)? ==
Search You can search for bugs without a group by using Boolean Charts at the negate checkbox in a advanced boolean searchbottom of the Advanced Search page: "Not" + "Group" + "matches does not match regular expression" + "."
=Hacking on Bugzilla=
MaxKanatAlexander
Canmove, confirm
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Retrieved from "https://wiki.mozilla.org/Special:MobileDiff/209816"

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