Support/Q2HelpfulnessTests: Difference between revisions

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 == Improving performance  ==
+Improving page load times should make using and navigating the site easier and therefore help prevent people from becoming frustrated while searching for a solution. After looking at the size and loading times for various elements of the home page, it appears that removing the [https://support.mozilla.com/styles/mozcommon/background-feature.jpg large background image (54k)] at the top of the page will make the biggest impact. The screenshot examples below are very subtle because there is actually a [https://support.mozilla.com/styles/mozcommon/background-tile.png tiled image (4k)] behind the large background image.
-The initial idea was test whether using a simplified header and footer to increase page load times will lower their bounce rate. In addition, improving the load times should make using and navigating the site easier. After looking at the size and loading times for various elements of the home page, it appears that removing the large background image (54k) at the top of the page will make the biggest impact. Simplifying the navigation and removing the mobile section (in the in-product version of the page), for example, only saves 13.5k and is mainly due to having removed the image in the mobile section.
 [[File:Sumo-home-header.jpg‎|325px|left]][[File:Sumo-home-header2.jpg‎|325px|right]]
 [[File:Sumo-kb-header.jpg|700px]]