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Support/Q2HelpfulnessTests: Difference between revisions
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== Browsing Categories == | == Browsing Categories == | ||
Another idea that might help get people to the correct article faster would be to offer a better browsing option. Currently the home page is designed around searching with an additional list of popular articles for users who prefer to browse. One idea we'd like to test is to replace that list of popular articles with a few category sections. They could have headings like Crashes, Troubleshooting, or Tutorials with a short description of what other things are included. These would then link to a category page. | Another idea that might help get people to the correct article faster would be to offer a better browsing option. Currently the home page is designed around searching with an additional list of popular articles for users who prefer to browse. One idea we'd like to test is to replace that list of popular articles with a few category sections. They could have headings like Crashes, Troubleshooting, or Tutorials with a short description of what other things are included. These would then link to a category page. We might also test whether categories work better above search (mockup on right). | ||
[[File:SUMOHomewCategories.png|325px|left]] | [[File:SUMOHomewCategories.png|325px|left]][[File:SUMOHomewCategoriesfirst.png|325px|right]] | ||
[[File:SUMOHomewCategoriesfirst.png| | |||
== Changing KB Article language == | == Changing KB Article language == | ||