Michael's Notes: Difference between revisions

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=== Live Chat Contributor ===
=== Live Chat Contributor ===
*Seems daunting when first looking at it. I'm not at all sure what to expect as a live chat helper.
*Video introduction could really help explain what the experience is like and why it's fun.
*Vital documents are incredibly hard to find and then have confusing name -  "issue guide" vs. "troubleshooting guide" - what's the difference?
*Need centralized Live Chat helper dashboard.  (this week's issues, links to other documentation)
*Documentation text should be a personal call to help - convey that people love doing live chat. We should record user testimonials at the summit.
*Doing UX testing later this week


=== Localization Contributor ===
=== Localization Contributor ===
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