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=== Live Chat Contributor === | === Live Chat Contributor === | ||
*Seems daunting when first looking at it. I'm not at all sure what to expect as a live chat helper. | |||
*Video introduction could really help explain what the experience is like and why it's fun. | |||
*Vital documents are incredibly hard to find and then have confusing name - "issue guide" vs. "troubleshooting guide" - what's the difference? | |||
*Need centralized Live Chat helper dashboard. (this week's issues, links to other documentation) | |||
*Documentation text should be a personal call to help - convey that people love doing live chat. We should record user testimonials at the summit. | |||
*Doing UX testing later this week | |||
=== Localization Contributor === | === Localization Contributor === | ||