Support/ForumRedesignPRD: Difference between revisions

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==Thread List View -- User perspective==
==Thread List View -- User perspective==


* [https://bug556287.bugzilla.mozilla.org/attachment.cgi?id=441156 Mockup]
* Shown to: logged out users, people seeking to self-help by looking at existing questions as well as people seeking to ask a question.
* Shown to: logged out users, people seeking to self-help by looking at existing questions as well as people seeking to ask a question.


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** Indicate: If there is a solution marked by the OP '''OR''' (if not) Number of replies marked helpful '''OR''' (if none) Number of replies  
** Indicate: If there is a solution marked by the OP '''OR''' (if not) Number of replies marked helpful '''OR''' (if none) Number of replies  
* A search/filter box
* A search/filter box
* A link to ask a new question
* A button to ask a new question
* Short URL (we want the same URL as today, right? I.e. support.mozilla.com/%locale%/forum) -- should we call it supportforum rather than forum so we can keep the pretty urls for the regular forums distinct?
* Short URL (we want the same URL as today, right? I.e. support.mozilla.com/%locale%/forum) -- should we call it supportforum rather than forum so we can keep the pretty urls for the regular forums distinct?
** Short URLs are readable so support.mozilla.com/%locale%/support/firefox/12345 rather than support.mozilla.com/%locale%/support/1/12345
** Short URLs are readable so support.mozilla.com/%locale%/support/firefox/12345 rather than support.mozilla.com/%locale%/support/1/12345
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