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Support/Live Chat/Engineering Plan: Difference between revisions
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→User Stories
m (→User Stories) |
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== User Waiting in Queue (u.3) == | == User Waiting in Queue (u.3) == | ||
{{clr}} | |||
== User Talking to Helper (u.4) == | == User Talking to Helper (u.4) == | ||
{{clr}} | |||
== User Transferred back to Queue by helper (u.5) == | == User Transferred back to Queue by helper (u.5) == | ||
{{clr}} | |||
== User Ends chat (u.6) == | == User Ends chat (u.6) == | ||
[[image:Livechat-mockup7.png|thumbnail|right]] | |||
{{clr}} | |||
== User Continues a previous chat (u.7) == | == User Continues a previous chat (u.7) == | ||
[[image:Livechat-mockup8.png|thumbnail|right]] | [[image:Livechat-mockup8.png|thumbnail|right]] | ||
{{clr}} | |||