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Thunderbird/Support/SupportExtensionPRD: Difference between revisions
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Thunderbird/Support/SupportExtensionPRD (view source)
Revision as of 00:04, 3 June 2010
, 3 June 2010→Cannot receive email
| Line 25: | Line 25: | ||
== Cannot receive email == | == Cannot receive email == | ||
check these steps in order: | check these steps in order: | ||
# try connecting and logging in | |||
# check if settings are the same as on ISPDB, if they are, offer to change them | # check if settings are the same as on ISPDB, if they are, offer to change them | ||
# check that firewall is not blocking POP or IMAP traffic | # check that firewall is not blocking POP or IMAP traffic | ||