PostCrash: Difference between revisions

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* sending e-mails with technical instructions on how to fix or mitigate crashes, and espcially instructions that involve downloading and installing software is open to impersonation, and phishing. we need build in ways for users to authenticate that the message came from mozilla and that the same instructions are available on an "offical" mozilla hosted website.
* sending e-mails with technical instructions on how to fix or mitigate crashes, and espcially instructions that involve downloading and installing software is open to impersonation, and phishing. we need build in ways for users to authenticate that the message came from mozilla and that the same instructions are available on an "offical" mozilla hosted website.
=== some numbers ===


<pre>
<pre>
some numbers on:
 
   
   
-count of reports that have e-mail address,  
14k  -count of reports that have e-mail address,  
-total crashes per day,  
378k  -total crashes per day,  
-ratio of e-mails to total crashes
  3.6% -ratio of e-mails to total crashes
-signature has e-mail and an assigned bug  
  5k  -signature has e-mail and an assigned bug  
-ratio of signatures with emails and assigned bugs to total crashes
  1%  -ratio of signatures with emails and assigned bugs to total crashes
-ratio of reports with e-mails to reports e-mails with bugs.
35%  -ratio of reports with e-mails to reports e-mails with bugs.


date           email=yes #crash email/crash w/bug email/w-bug email/email-wbug
                                            email& email&
20100530-crashdata.csv 12596 341229 0.0369136   4319  0.0126572  0.342887
date           email=yes #crash email/crash   bugs  bugs/tl  email/email&bug
20100531-crashdata.csv 13567 372037 0.0364668   4784  0.0128589  0.35262
20100530-crashdata.csv 12596 341229 0.03691   4319  0.0126572  0.342887
20100601-crashdata.csv 13941 378282 0.0368535   5053  0.0133578  0.362456
20100531-crashdata.csv 13567 372037 0.03646   4784  0.0128589  0.35262
20100602-crashdata.csv 13806 379287 0.0363999   4793  0.0126369  0.347168
20100601-crashdata.csv 13941 378282 0.03685   5053  0.0133578  0.362456
20100603-crashdata.csv 12353 332924 0.0371046   3855  0.0115792  0.31207
20100602-crashdata.csv 13806 379287 0.03639   4793  0.0126369  0.347168
20100603-crashdata.csv 12353 332924 0.03710   3855  0.0115792  0.31207


-chofmann
-chofmann
</pre>
</pre>
Confirmed users, Bureaucrats and Sysops emeriti
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