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Firefox/Crash Protection: Difference between revisions
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:When a plugin crashes or freezes while using Firefox with crash protection, the browser will stay running while the portions of websites controlled by the plugin will be disabled. The plugin content can be restarted by refreshing the page. | :When a plugin crashes or freezes while using Firefox with crash protection, the browser will stay running while the portions of websites controlled by the plugin will be disabled. The plugin content can be restarted by refreshing the page. | ||
;How many plugin crashes does Firefox with | ;How many plugin crashes does Firefox with crash protection eliminate? Can you quantify or add some detail to “a significant number”? | ||
:Our data from a beta audience of | :Our data from a beta audience of nearly one million users indicates that as many as one in three browser crashes are caused by plugins, and are diverted to plugin-only crashes with Firefox 3.6.4. | ||
;Why can’t the crashing plugin be updated or fixed? | ;Why can’t the crashing plugin be updated or fixed? | ||
:Sometimes there is no fix available for plugin crashes, and sometimes the problem resides in the | :Sometimes there is no fix available for plugin crashes, and sometimes the problem resides in the websure itself. In these cases, the best protection for users is crash protection. Keeping plugins up to date is important, though, and Firefox 3.6 users will be automatically alerted when they have out of date plugins. Users of all Web browsers can keep their plugins up to date using the [http://www.mozilla.com/plugincheck/ Mozilla Plugin Check] page. | ||
;Why is there no support for Firefox with crash protection on Mac OSX? When will it be available? | ;Why is there no support for Firefox with crash protection on Mac OSX? When will it be available? | ||
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:Crash protection will not be released in older versions of Firefox. All Firefox users are highly encouraged to upgrade to the latest version of Firefox for free by visiting [http://www.firefox.com www.firefox.com] or by using the "Check for Updates" function in the Tools menu. | :Crash protection will not be released in older versions of Firefox. All Firefox users are highly encouraged to upgrade to the latest version of Firefox for free by visiting [http://www.firefox.com www.firefox.com] or by using the "Check for Updates" function in the Tools menu. | ||
;Firefox crash protection is a new | ;Firefox crash protection is a new capability - why is it being added to a security and stability update? | ||
:Mozilla is always looking for more ways to bring users valuable features and improvements as quickly as possible. Crash protection offers significant stability enhancements, and product drivers wanted to make it available to Firefox users as soon as possible. | :Mozilla is always looking for more ways to bring users valuable features and improvements as quickly as possible. Crash protection offers significant stability enhancements, and product drivers wanted to make it available to Firefox users as soon as possible. | ||