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*July 1: Non-Authenticated Guests | *July 1: Non-Authenticated Guests | ||
**'''<sup>[ ]</sup>''' Allow guests that are ''not'' authenticated to join the support queue. | **'''<sup>[√]</sup>''' Allow guests that are ''not'' authenticated to join the support queue. | ||
**'''<sup>[ ]</sup>''' Setting and updating a user's status | **'''<sup>[ ]</sup>''' Setting and updating a user's status | ||
**'''<sup>[ ]</sup>''' Agent-Agent private chat | **'''<sup>[ ]</sup>''' Agent-Agent private chat | ||
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*July 15: Guest Interface | *July 15: Guest Interface | ||
**'''<sup>[ ]</sup>''' Guest interface as reference implementation | **'''<sup>[√]</sup>''' Guest interface as reference implementation | ||
**'''<sup>[ ]</sup>''' Chat queue status (queue positioning/time estimate) | **'''<sup>[ ]</sup>''' Chat queue status (queue positioning/time estimate) | ||
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