Support/Ideas: Difference between revisions

Jump to navigation Jump to search
Line 119: Line 119:
=== Apple Express Lane ===
=== Apple Express Lane ===
Apple has a kind of flow chart system to help you narrow down your issue and get to a support article (or other types of support).
Apple has a kind of flow chart system to help you narrow down your issue and get to a support article (or other types of support).
[[File:Express.jpg]]


== Resources ==
== Resources ==
*[http://www.amazon.com/Emotional-Design-Love-Everyday-Things/dp/0465051367 Emotional Design: Why We Love (or Hate) Everyday Things]
*[http://www.amazon.com/Emotional-Design-Love-Everyday-Things/dp/0465051367 Emotional Design: Why We Love (or Hate) Everyday Things]
*[http://blog.mozilla.com/metrics/2010/09/14/heatmap/ Visualizing Firefox 4 Beta Usage]
*[http://blog.mozilla.com/metrics/2010/09/14/heatmap/ Visualizing Firefox 4 Beta Usage]
Confirmed users
3,193

edits

Navigation menu