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→Different templates for different KB Articles
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'''[[Support/Kitsune/KB/Priorities#Presentation_4|This Feature is a P3 in the KB PRD]]'''<br> | '''[[Support/Kitsune/KB/Priorities#Presentation_4|This Feature is a P3 in the KB PRD]]'''<br> | ||
Not all articles have the same type of information to display. We should different templates designed to best display a particular kind of article. For example a general, how to use a feature article could have a different layout from a troubleshooting article with multiple sets of steps. | Not all articles have the same type of information to display. We should different templates designed to best display a particular kind of article. For example a general, how to use a feature article could have a different layout from a troubleshooting article with multiple sets of steps. | ||
[http://www.grokdotcom.com/2009/07/28/tests-indicate-ogilvys-old-school-layout-still-a-winner/|Tests Indicate Ogilvy’s Old-School Layout Still a Winner] | |||
=== How-to, overview, or tutorial videos === | === How-to, overview, or tutorial videos === | ||