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*[http://www.amazon.com/Emotional-Design-Love-Everyday-Things/dp/0465051367 Emotional Design: Why We Love (or Hate) Everyday Things] | *[http://www.amazon.com/Emotional-Design-Love-Everyday-Things/dp/0465051367 Emotional Design: Why We Love (or Hate) Everyday Things] | ||
*[http://blog.mozilla.com/metrics/2010/09/14/heatmap/ Visualizing Firefox 4 Beta Usage] | *[http://blog.mozilla.com/metrics/2010/09/14/heatmap/ Visualizing Firefox 4 Beta Usage] | ||
*[http://headrush.typepad.com/creating_passionate_users/2005/08/you_are_a_marke.html|You ARE a marketer. Deal with it.] | |||