Support/Kitsune: Difference between revisions

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** Push: May 6.
** Push: May 6.


== 2.1/1.5.5: Discussion Forums [Underway] ==
== 2.1/1.5.5: Discussion Forums [Done] ==


* Discussion forums (Contributors/Off-topic).
* Discussion forums (Contributors/Off-topic).
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** Push: June.
** Push: June.


== 2.2/1.5.6: Support Forums [Started] ==
== 2.2/1.5.6: Support Forums [Done] ==


* Support forum(s).
* Support forum(s).
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* Timeline:
* Timeline:
** Start: Mid May.
** Start: Mid May.
** Freeze: June.
** Freeze: July.
** Push: June/July.
** Push: August.


== 2.3/1.5.7: Knowledge Base ==
== 2.3/1.5.7: Knowledge Base [Underway] ==


* Knowledge Base wiki.
* Knowledge Base wiki.
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* Third data migration.
* Third data migration.
* Timeline:
* Timeline:
** Start: Late June-Early July.
** Start: July.
** Freeze: August-September?
** Feature Freeze: 11 November
** Code Freeze: 23 November
** Push: 30 November


== 2.4: User Accounts ==
== 2.4: User Accounts ==
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* User registration, login, logout.
* User registration, login, logout.
* User management.
* User management.
* Basic profile information.
* Final data migration.
* Final data migration.
* Timeline:
* Timeline (Tentative):
** Start: September-October?
** Start: Mid-November
** Freeze: Late October?
** Feature Freeze: 7 December
** Code Freeze: 14 December
** Push: 16 December


= System components =  
= System components =  
The new SUMO needs to have the same three basic features as the current system: a wiki, support forums, and live chat.  (Scope note: we do *not* plan on reimplementing live chat as part of this process.)  Notes on these and other planned features follow.
The new SUMO needs to have the same three basic features as the current system: a wiki, support forums, and live chat.  (Scope note: we do *not* plan on reimplementing live chat as part of this process.)  Notes on these and other planned features follow.
'''The rest of this document should be considered out of date.'''


== Wiki ==
== Wiki ==
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