Thunderbird/Documentation/Help finding prefs: Difference between revisions

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However, given scarce development resources, we've decided to solve this problem through documentation rather than through application modifications.   
However, given scarce development resources, we've decided to solve this problem through documentation rather than through application modifications.   


Parameters and scope:
= Parameters and scope =


* publish on [http://support.mozillamessaging.com/en-US/kb/ Knowledge Base]
* publish on [http://support.mozillamessaging.com/en-US/kb/ Knowledge Base]
* SEO-optimized text  
* SEO-optimized text  
* not definitive preference documentation


* ''not'' definitive preference documentation - some prefs are explained in depth elsewhere; other prefs are self-explanatory and do not need docs
* focus on these dialogs: Preferences, Account Settings, Message Filters, Folder Properties, Search Messages, Address Book
= Approaches =
* giant table (despite the agony of doing so in TikiWiki) (problem with giant table is SEO - once users find the page, how do they find the item?)
* several pages, one table each: organized into topics? how?
= Implementation =
* published on sumomo


meetings, solve problem of people trying to find the preference related to the action they want. Want to make sure I understand the problem and that my proposed solution will solve it.
* we could add a help icon in the Thunderbird Preferences and in the Account Settings  and in the Message Filters, Folder Properties, Search Messages, Address Book


Scope - trying to tell people where to find the settings for various behaviours, not necessarily to explain all the behaviours (unnecessary)
= questions ==


giant table (despite the agony of doing so in TikiWiki - problem with giant table is SEO - once users find the page, how do they find the item?
- How do I configure message filters


- How do I configure search? (folder properties,


- we don't have documentation for all these settings (nor should we - many of them are self explanatory)
- How do I configure default fonts


- we could add a help icon in the Thunderbird Preferences and in the Account Settings  and in the Message Filters, Folder Properties, Search Messages, Address Book
- How do I configure return receipts
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