1,623
edits
Mobile/StatusMeetings/02-17-2011: Difference between revisions
Jump to navigation
Jump to search
Mobile/StatusMeetings/02-17-2011 (view source)
Revision as of 16:42, 17 February 2011
, 17 February 2011→Support
Michaelverdi (talk | contribs) |
|||
| Line 124: | Line 124: | ||
== Support == | == Support == | ||
* Feedback wanted/needed on [https://wiki.mozilla.org/File:Mobile_Support_Strategy_2011_v6.pdf Mobile Support Strategy in 2011 (pdf)]. At a high level, these are the main focus areas: | |||
*# Create clear and intuitive paths to support. | |||
*# Optimize the entire website experience for small screens. | |||
*# Expand and optimize the self-service support content. | |||
*# Provide regular reports with support insights to product, engineering and QA teams. | |||
*# Grow and strengthen our community to include contributors specializing in mobile support. | |||
*# Dedicate a full-time resource to drive and expand the mobile support efforts on SUMO. | |||
*The new mobile layouts for SUMO are in progress right now - check them out by pointing Fennec to http://support.allizom.org/mobile | *The new mobile layouts for SUMO are in progress right now - check them out by pointing Fennec to http://support.allizom.org/mobile | ||