Support/Live Chat/Requirements: Difference between revisions

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*Unique ID (key)
*Unique ID (key)
*Question fields (title, OS, version, etc)
*Question fields (title, OS, version, etc)
*Tags
*Date/time
*Date/time
*Wait time in the queue
*Wait time in the queue
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*Username (agent)
*Username (agent)
*Date/time that the person joined.
*Date/time that the person joined.
'''Tags'''
*Chat's unique ID
*Tag name
*Tag prefix (optional)


'''Survey result in DB'''
'''Survey result in DB'''
canmove, Confirmed users
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