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Thunderbird/Support/GetSatisfaction/GettingStarted: Difference between revisions
Thunderbird/Support/GetSatisfaction/GettingStarted (view source)
Revision as of 03:37, 7 June 2011
, 7 June 2011Minor - change email address to new mozilla one
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== Rule # 2 Always be polite == | == Rule # 2 Always be polite == | ||
Sometimes people are frustrated, impatient and impolite. Regardless, keep your cool and be polite to them. If you are impolite, the person you are helping will probably become more frustrated and impolite. If you are getting frustrated by someone's rudeness or if someone is abusive towards you, see Rule #1 and contact Roland , | Sometimes people are frustrated, impatient and impolite. Regardless, keep your cool and be polite to them. If you are impolite, the person you are helping will probably become more frustrated and impolite. If you are getting frustrated by someone's rudeness or if someone is abusive towards you, see Rule #1 and contact Roland , rtanglao AT mozilla.com. | ||
== Rule # 3 Use the Boilerplate == | == Rule # 3 Use the Boilerplate == | ||