Support/Goals/2011Q3: Difference between revisions

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==Knowledge Base==
==Knowledge Base==
*{{new|Increase average helpfulness of the top 10 failing troubleshooting articles (<50% helpfulness) to over %50%}} - (<u>Michael</u>) [https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Project Page]
*{{new|Increase the weighted average helpfulness of the top 10 failing troubleshooting articles to over %50%}} - (<u>Michael</u>) [https://wiki.mozilla.org/Support/Goals/2011Q3/Troubleshooting_Articles Project Page]
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