1,623
edits
Support/Goals/2011Q4: Difference between revisions
m
no edit summary
No edit summary |
mNo edit summary |
||
| Line 17: | Line 17: | ||
==Metrics & Insights== | ==Metrics & Insights== | ||
*{{new|}} | *{{new|Put out two more 6-weekly reports and follow through on those insights with QA, development, product teams}} [<u>Ibai</u>/Cww/Michelle] | ||
*{{new|}} | *{{new|Implement P1 metrics from metrics discussion}} [Cww] | ||
* | **Presentation of Reads | ||
**Traffic for Forum alone | |||
==Community & L10N== | ==Community & L10N== | ||
*{{new|}} | *{{new|Rollout Karma, explain to community what Karma is, how it works, how it benefits them and our users}} [Kadir] | ||
*{{new|}} | *{{new|Participate in MozCamp Europe/Asia}} [Kadir] | ||
*{{new|}} | *{{new|Install SUMO Special interest group at REMO. Officially set up the group, define requirements, expectations etc}} [<u>Michelle</u>/Ibai] | ||
*{{new|}} | *{{new|Make community feel more friendly}} [<u>Michelle</u>/Kadir/Cheng/Michael] | ||
*{{new|}} | *{{new|Launch activities to increase awareness of SUMO among MoCo employees and increase participation}} [Michelle] | ||
*{{new|}} | *{{new|Increase number of committed knowledge base contributors by 3}} [<u>Michelle</u>/Michael] | ||
**Improve automated feedback and processes to welcome new contributors | |||
**Increase outreach to new editors | |||
**Continue KB editors meeting and invite new editors to join | |||
*{{new|Promote 2 knowledge base contributors to reviewers}} [<u>Michelle</u>/Michael] | |||
** Document reviewer tasks more clearly | |||
*{{new|Let people log-in to Verbatim without having to send in a signed contributors agreement}} [Kadir] | |||
==Knowledge Base== | ==Knowledge Base== | ||
*{{new|}} | *{{new|}} | ||
*{{new|}} | *{{new|}} | ||