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User:CF:Fx2 Hangs: Difference between revisions
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There have been several people coming into <i>#firefox</i> reporting problems with hangs since installing Firefox 2. As far as I know the usual tests of safe mode and new profiles haven't turned up anything, and the lack of Talkback data makes it pretty hard to debug. As far as I know this is a Windows problem, but that may just be that there are many more users on this OS, and here are no steps to reproduce. | There have been several people coming into <i>#firefox</i> reporting problems with hangs since installing Firefox 2. As far as I know the usual tests of safe mode and new profiles haven't turned up anything, and the lack of Talkback data makes it pretty hard to debug. As far as I know this is a Windows problem, but that may just be that there are many more users on this OS, and here are no steps to reproduce. | ||
To try to make some progress, the | To try to make some progress, the intrepid Mook has adapted his crash utility to make it easier for noobies to use. The idea is that it triggers a crash, Talkback kicks in, and then there are stacks for clever people to look at. His page is [http://mook.moz.googlepages.com/ here], the util is called <tt>crash3</tt>. | ||
At the moment you would have to get a capable punter to | At the moment you would have to get a capable punter to | ||
* download the [http://mook.moz.googlepages.com/crash3.exe Pre-built binary] and save it to the harddisk ( | * download the [http://mook.moz.googlepages.com/crash3.exe Pre-built binary] and save it to the harddisk (the Desktop is convenient) | ||
* open it (double clicking will do) | * open it (double clicking will do) | ||
* confirm that it's attempting to kill the right application (firefox.exe) | * confirm that it's attempting to kill the right application (firefox.exe) | ||