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Support/Weekly Meetings/Notes 2012-04-02: Difference between revisions
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Support/Weekly Meetings/Notes 2012-04-02 (view source)
Revision as of 20:29, 3 April 2012
, 3 April 2012→Metrics
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* Verdi and Cww will sync up to get those articles created | * Verdi and Cww will sync up to get those articles created | ||
== Metrics == | == http://www.youtube.com/watch?v=SA8Ti_BELkc#t=22m49s Metrics] == | ||
*[https://support.mozilla.org/en-US/kpi/dashboard KPI Dashboard] | *[https://support.mozilla.org/en-US/kpi/dashboard KPI Dashboard] | ||
**questions responded to within 72 hours may be higher, because unconfirmed threads are not counted. | |||
** what happened to KB contributors in March? Rosana will might have more info about this, so let's have this discussion another time. | |||
*[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO] | *[http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en SUMO] | ||
*[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | *[https://spreadsheets.google.com/ccc?hl=en&hl=en&key=t8U5aWmtdCuhAn2ijmN2ccw&authkey=COzTgpEG#gid=0 Mobile specific] | ||