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Support/Goals/2012Q2/retaining contributors: Difference between revisions
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Support/Goals/2012Q2/retaining contributors (view source)
Revision as of 09:01, 30 May 2012
, 30 May 2012→Project Plan
(Created page with "=== Purpose === The purpose of this goal is to retain our contributors and make the transition easy from new contributor to a "mature" one. This needs to be tailored for all...") |
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'''April - Mid May''' | '''April - Mid May''' | ||
* start drafting the [https://etherpad.mozilla.org/wlIfzDXYkK program plan] | *{{done|start drafting the [https://etherpad.mozilla.org/wlIfzDXYkK program plan]}} | ||
* coordinate with recruiting and buddy programs: contribute liste and newbie onboarding | *{{done| coordinate with recruiting and buddy programs: contribute liste and newbie onboarding}} | ||
'''May''' | '''May''' | ||
* Create new contributor workflow.[https://docs.google.com/drawings/d/1HgZui74vdJBodNBHr0SRBL4Vk7aQmxi4yY-HzduKevg/edit Workflow Chart here] | *{{done| Create new contributor workflow.[https://docs.google.com/drawings/d/1HgZui74vdJBodNBHr0SRBL4Vk7aQmxi4yY-HzduKevg/edit Workflow Chart here]}} | ||
* set-up monitoring system [https://docs.google.com/spreadsheet/ccc?key=0AiYnZYAxR8fjdENndkhyUlhuMDhKNHVBMDRJZk5HWVE#gid=1 Access shared tracking system here ] | *{{done| set-up monitoring system [https://docs.google.com/spreadsheet/ccc?key=0AiYnZYAxR8fjdENndkhyUlhuMDhKNHVBMDRJZk5HWVE#gid=1 Access shared tracking system here ]}} | ||
* optimize recruitment emails: [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 1], [https://docs.google.com/file/d/1AkL3aJY_S6xquJ7BLd5G4ipWugqNy6BP3WTiqfBTbZpL-65xeKLU63nqH8VE/edit Email 2], [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 3], [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 4] | *{{done|optimize recruitment emails: [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 1], [https://docs.google.com/file/d/1AkL3aJY_S6xquJ7BLd5G4ipWugqNy6BP3WTiqfBTbZpL-65xeKLU63nqH8VE/edit Email 2], [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 3], [https://docs.google.com/file/d/1u1wdHI90wjJnEHYkY8RBeaVnVf-Wv7BLna5tu7dQ6ioGjpTUZM1iV6618Ftk/edit Email 4]}} | ||
* optimize welcome package: [https://docs.google.com/file/d/1yRkngpUnSM-CC0mbkN2tpkWYBN7-ij0bXwbbf_acCtsEc-7d22xyM3_eMdMw/edit How to contribute] | *{{done|optimize welcome package: [https://docs.google.com/file/d/1yRkngpUnSM-CC0mbkN2tpkWYBN7-ij0bXwbbf_acCtsEc-7d22xyM3_eMdMw/edit How to contribute]}} | ||
* Have tailored communication depending on the type of contribution: [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit Support Forum], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit KB], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit Army of Awesome], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit L10N] | *{{ok| Have tailored communication depending on the type of contribution: [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit Support Forum], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit KB], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit Army of Awesome], [https://docs.google.com/file/d/1M9sevEB1iHWuB_ieaPhXYfKNSv5Vfz2Rte4fWxwyxza4DENDjQ6arRDl8k7m/edit L10N]}} | ||