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== Feedback Summary ==
=== Desktop ===
We are currently experiencing a largely negative sentiment mostly due to the Flash issues. At this point 1/3 or more of all negative comments on Input and 18 or Top 20 SUMO threads are related to Flash. We've got roughly Roughly 60,000 page views users have seen the SUMO documentation for our documentationthe issue. Anything we can do to give them better visibility will help.
* RealPlayer Record - Users are upset with the block as they want to use the feature. [http://input.mozilla.org/en-US/?product=firefox&sentiment=sad&date_end=&date_start=&version=13.0.1&q=%28real+player%29|%28RealPlayer%29] [https://support.mozilla.org/en-US/questions/917244?page=2]
