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Firefox/Channels/Meetings/2012-09-11

228 bytes added, 19:12, 11 September 2012
Support
== Support ==
Trending issues this week:
* Reports of general slowness. [https://input.mozilla.org/en-US/?q=slow&product=firefox&version=15.0.1&date_start=&date_end=] These reports are not solely related to website performance, but general internet slowness as well. We are in the process of doing outreach to users for direct 1 on 1 support.
* Catalyst HWA crashes - This issue continues to drive traffic to SUMO.
* Trusteer 1205.4 and below causing Flash crashes - Recommended by many banks, older versions of Trusteer are causing significant conflicts with Flash. 1205.8 resolves the issue and is available for all platforms/OS. [https://support.mozilla.org/en-US/forums/contributors/708573?last=48545#post-48542]
* Issues with Google sites - We are getting a lot reports specifically about gmail slowness (Spdy?[https://support.mozilla.org/en-US/questions/936676]). Lots of youtube issues, like buttons not loading [https://support.mozilla.org/en-US/questions/936848].
* Mac Updates failing - We are updating our documentation to address this issue. It will suggest a clean install if the update fails.
== Roundtable ==
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