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=Setting Ourselves Up For Success= | =Setting Ourselves Up For Success= | ||
Community Builders | * Community Builders - To get things done at Mozilla, there needs to be a driver. Teams need Community Builders to drive their volunteer participation efforts. Community Builders will sit in specific teams and will be embedded together on the Community Building team to leverage each other’s efforts. | ||
Contribution Funnels | |||
Systems and Data | * Contribution Funnels - Community Builders will manage contribution funnels for functional, product and regional areas as a way to identify, qualify and onboard new volunteers. They will drive changes in teams to allow work to be spread across both paid and unpaid contributors and will ensure volunteers can find those opportunities. | ||
Education and Communications | |||
Recognition and Development | * Systems and Data - The size of the volunteer opportunity is huge and systems and data are needed to handle the volume and to scale up processes to the entire organization. Visibility into the operations of funnels will also allow us to optimize paths by identifying and removing roadblocks and testing and verifying improvements. | ||
Organizational Support | |||
* Education and Communications - We can no longer assume Mozillians have knowledge about community building and we need to capture and spread information about how volunteering works. Community experts can consult with teams, people can gain experience in workshops and meetups can be held for people to share best practices. | |||
* Recognition and Development - Recognizing volunteers for their contributions will deepen and extend relationships and will help us develop casual contributors into core contributors. Recognition can be an item like a shirt or could be a recognition of potential by helping volunteers develop through mentoring and training. | |||
* Organizational Support - The organization needs to support community building and can do this by establishing accountability for community growth in the workforce planning process. There also needs to be a voice for community building and volunteers at the Steering Committee and Director levels. | |||
=Frequently Asked Questions= | =Frequently Asked Questions= | ||