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Advocacy: Difference between revisions
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→Responsibilities
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* UA makes recommendations to product teams based on user feedback to shape the future state of our products. | * UA makes recommendations to product teams based on user feedback to shape the future state of our products. | ||
* UA is involved early in the development cycle to provide the "Voice of the user" for product changes and new features | * UA is involved early in the development cycle to provide the "Voice of the user" for product changes and new features | ||
'''UA works reactively to identify issues quickly and to prevent us from failing our users:''' | '''UA works reactively to identify issues quickly and to prevent us from failing our users:''' | ||
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* UA delivers accurate technical information to US so that US can help individual users | * UA delivers accurate technical information to US so that US can help individual users | ||
* Once a new issue becomes a Known Issue, US takes over end user interactions | * Once a new issue becomes a Known Issue, US takes over end user interactions | ||
'''UA looks at the larger product picture to identify key areas of improvement:''' | '''UA looks at the larger product picture to identify key areas of improvement:''' | ||