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:* If you are unable to find any contact information, indicate there is no email address available in the bug. This will trigger an internal call for help. Someone may have contacts with them and can get you the information. | :* If you are unable to find any contact information, indicate there is no email address available in the bug. This will trigger an internal call for help. Someone may have contacts with them and can get you the information. | ||
===How to participate in this phase:=== | |||
Once you have the contact information, create an email using one of the letter templates (link?) provided. Personalize the letter and add as much detail as possible from the bug on the nature of the problem and the recommended steps for solving the issues. Be detailed. The more good information you provide the more likely they will act on it. | Once you have the contact information, create an email using one of the letter templates (link?) provided. Personalize the letter and add as much detail as possible from the bug on the nature of the problem and the recommended steps for solving the issues. Be detailed. The more good information you provide the more likely they will act on it. | ||