Contribute/Canned responses: Difference between revisions

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(Linking to auto-responses in use in the Get Involved form)
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To help answer any questions that come in through the contact form on the Get Involved page or through volunteer matching sites, we have a number of canned responses for different contribution areas.
To help answer questions about how to contribute that come in through the contact form on the [http://www.mozilla.org/contribute Get Involved page] or through other channels, we have a number of canned responses for different contribution areas.


'''Auto-responses process'''
'''Auto-responses process'''


Text for the auto-responses can be found at
Note that the Get Involved form does send out auto-responses to some of the inquiries depending on the preferences of the Stewards for the [[Contribute/Funnels|various functional and regional areas]].  The auto-response process is:


* https://github.com/mozilla/bedrock/tree/master/apps/mozorg/templates/mozorg/emails
* A potential volunteer fills out the form on the Get Involved page.
How does the auto-response work?
 
* Someone fills out the form.


* If they choose an area of interest that has an auto-response, that message is sent out immediately.
* If they choose an area of interest that has an auto-response, that message is sent out immediately.
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* The auto-response has a reply-to address set for the point person for that area of interest, so you will get an email if someone replies to the auto-response.
* The auto-response has a reply-to address set for the point person for that area of interest, so you will get an email if someone replies to the auto-response.
More information about this workflow is available at [[Contribute/Inquiry_Workflow]]


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