Thunderbird:Bugdays: Difference between revisions

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cleanup and fixing after 3 years - first cut
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Join us to improve the bug reports in Thunderbird's bug database.  
Join us to improve the bug reports in Thunderbird's bug database.  


You might also visit [[Thunderbird:Bugdays_Planning|Planning for bugdays]], and other [[Thunderbird|Thunderbird wiki pages]] for information about the state of Thunderbird, planning, and ways you can help and provide feedback.
You might also visit [[Thunderbird:Bugdays_Planning|Planning for bugdays]], and other [[Thunderbird|Thunderbird wiki pages]] for information about the state of Thunderbird, Thunderbird planning, ways you can help the project, and offer your opinions.


= Who =
= Who =
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'''<u>You</u>'''
'''<u>You</u>'''


In contributing to improving Thunderbird's quality, you will feel that the program you use daily is a bit yours. Rub elbows with new and experienced contributors as you take a break from your boring everyday routine. Anyone can participate and be a valuable contributor - no coding and no experience required. The information below will help you get started, and people are available to assist you.
In contributing to improving Thunderbird's quality, you will feel that the Thunderbird you use every day is little bit better, and a bit more "yours". Rub elbows with other contributors as you take a break from your boring everyday routine.  
 
'''Anyone''' (this means you) can participate and be a valuable contributor - no coding and no experience required. The information below will help you get started. Plus, there are people are available to assist you.


= Why =
= Why =


Resolving bugs is the goal. To do that, some first need cleaning, and there are lots (LOTS!) of bugs:  
Making Thunderbird better by resolving bugs is the goal. And before bugs can be resolved they often need cleaning and improvement:
* some are in a state that makes them hard to fix
* some are in a state that makes them hard to fix
* some might not be real bugs and need confirmation
* some might not be real bugs and need testing to determine what, other than Thunderbird, caused them
* some are poorly worded
* some are poorly worded
Bugdays are help newcomers join with experienced people in cleaning up the database and [https://bugzilla.mozilla.org/reports.cgi?product=Thunderbird&datasets=NEW%3A&datasets=ASSIGNED%3A&datasets=REOPENED%3A&datasets=UNCONFIRMED%3A drive down the red (UNCONFIRMED) line in this chart].  [https://bugzilla.mozilla.org/chart.cgi?category=-All-&subcategory=-All-&name=1183&label0=All+UNCONFIRMED+bugs&line0=1470&label1=UNCO+excl.+enh+%26+created+before+2007-04-07&line1=1472&label2=UNCONFIRMED+excl.+enhancements&line2=1471&datefrom=2008-03-20&dateto=&action-wrap=Chart+This+List another chart view]
* users do not have the technical skills or understanding to accurately describe the problem
Bugdays help newcomers join with experienced people to clean up the database and [https://bugzilla.mozilla.org/reports.cgi?product=Thunderbird&datasets=NEW%3A&datasets=ASSIGNED%3A&datasets=REOPENED%3A&datasets=UNCONFIRMED%3A drive down the red (UNCONFIRMED) line in this chart].  [https://bugzilla.mozilla.org/chart.cgi?category=-All-&subcategory=-All-&name=1183&label0=All+UNCONFIRMED+bugs&line0=1470&label1=UNCO+excl.+enh+%26+created+before+2007-04-07&line1=1472&label2=UNCONFIRMED+excl.+enhancements&line2=1471&datefrom=2008-03-20&dateto=&action-wrap=Chart+This+List another chart view]


= Schedule =
= Schedule =


Staffed sessions allow you to participate, day or evening, at any location in the world.  Attend all sessions, or just part of one. If you can't attend a scheduled session just drop in between sessions - someone might be hanging out who can help you. If you can't participate today, we invite you to [[Thunderbird:QA_Days|participate in a future bugday]]. Or work on any bug any day or time - see [[Thunderbird:Bugdays#Where|Where]] about getting help.
Staffed sessions allow you to participate, day or evening, at any location in the world.  Attend all sessions, or just part of one. Or just drop in between sessions - someone might be hanging out who can help you. Can't participate today? We invite you to [[Thunderbird:QA_Days|participate in a future bugday]], or work on any bug, any day or time See [[Thunderbird:Bugdays#Where|Where]] about getting help.


'''<u>Click in a UTC link below to get the session start time for your point on the globe.</u>'''
'''<u>Click in a UTC link below to get the session start time for your point on the globe.</u>'''
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'''New to bugzilla?'''  
'''New to bugzilla?'''  
* Searching in bugzilla can be tricky. [https://bugzilla.mozilla.org/page.cgi?id=quicksearch.html Quicksearch tricks] and [https://bugzilla.mozilla.org/query.cgi Advanced Search] can be used to develop more accurate search results.
* Searching in bugzilla can be tricky. [https://bugzilla.mozilla.org/page.cgi?id=quicksearch.html Quicksearch tricks] and [https://bugzilla.mozilla.org/query.cgi Advanced Search] may help you produce more accurate and smaller search results.
* If you cannot change a bug field, please add a bug comment detailing what should be changed and why, and then inform someone in the IRC channel.  
* If you cannot change a bug field, please add a bug comment detailing what should be changed and why, and then inform someone in the IRC channel.  
* See [[Thunderbird:Bug_Triage#Canconfirm_and_Editbugs_Privileges|Bug triage]] about how to get upgraded privileges to change bug fields.''  
* See [[Thunderbird:Bug_Triage#Canconfirm_and_Editbugs_Privileges|Bug triage]] about how to get upgraded privileges to change bug fields.''  
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# '''Protect''' - [http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring Backup your data]. Use a test profile esp. if bugs might cause dataloss (see next point).
# '''Protect''' - [http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring Backup your data]. Use a test profile esp. if bugs might cause dataloss (see next point).
# '''Make a test environment''' (optional) - [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.   
# '''Make a test environment''' (optional) - [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.   
# '''Get a build''' - Testing is best done with [http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-trunk/ nightly trunk builds] - trunk is where Thunderbird 3 is currently in development and it has all the latest fixes. If you cannot use trunk, please make sure you use the [http://www.getthunderbird.com/ latest update of Thunderbird version 3].   
# '''Get a build''' - Testing is best done with [https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ "Daily" builds], the trunk is where Thunderbird is currently in development and it has the latest fixes. If you cannot use Daily, please try to use [http://www.mozilla.org/en-US/thunderbird/channel/ Earlybird or Beta]. Worst case, please use the [http://www.getthunderbird.com/ the last released version].   
# '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] offers suggestions about which bugs to work on.  <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday -->
# '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] offers suggestions about which bugs to work on.  <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday -->
# '''Work bugs''' - For UNCONFIRMED bugs, you should attempt to replicate the problem specified in the bug report, and mark as "confirmed" if you are able to replicate '''and''' the steps to reproduce are well documented and easily followed '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment but do not confirm. If you are running trunk and cannot replicate, you might close it dupe, WFM, INVALID, or perhaps the issue is not easily reproduced.<p>Other helpful steps include:
# '''Work bugs''' - test the problem. For UNCONFIRMED bugs and mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment but do not set to confirmed.  
#* Clarify bug reports without distorting or changing the original problem.
<p>Other good things to do:
#* Change the summary to be more accurate to the problem being reported, and if appropriate remove words so summary is less chatty - a bug should not read like a book
#* Clarify bug report without distorting or changing the original problem.
#* Close bug reports as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status WORKSFORME, INVALID, or INCOMPLETE] when it's appropriate to do so (see [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status status descriptions ] to find out what is appropriate).
#* Change the summary at the top of the bug page to be more accurate for the problem being reported, and remove words so summary is less chatty - a summary should not read like a book, nor a syntactically correct sentence. The shorter the better.
#* Ask bug reporter in a bug comment to provide missing information that will help to replicate and ultimately fix the bugs they report.
#* Close bug report as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status WORKSFORME, INVALID, or INCOMPLETE] (see [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status status descriptions ] to lean what is appropriate).
#* Remember to cite what version(s) of Thunderbird you are using.
#* Ask bug reporter or someone else to provide missing information that will help you to replicate, and ultimately some else to fix the bug.. Set the "Need more information from" field.
#* Set a more appropriate component for the problem being described - [https://bugzilla.mozilla.org/describecomponents.cgi?product=Thunderbird Thunderbird] or [https://bugzilla.mozilla.org/describecomponents.cgi?product=MailNews%20Core MailNews]
#* Cite what version(s) of Thunderbird you have used in your testing.
# '''[[Thunderbird:Bugdays#Give us feedback|Give feedback]]''' (see feedback heading below)
# '''[[Thunderbird:Bugdays#Give us feedback|Give feedback]]''' (see feedback heading below)


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